Wednesday, February 23, 2011

Grow Your Business with Social Media: Building a Brand



We are delighted to feature our next guest blogger, Chelsea Ling, of Paper*Cakes Finds fame.   If you've enjoyed the last few weeks of the series which touched on capitalizing on Etsy Forums, Facebook and Twitter to build an online network, you will be tickled pink you joined us this week! 

Having achieved brand recognition by fostering an online community of more than 16,000 Twitter follwers, over 4,000 Facebook "fans"and nurturing a 1400-member Flickr group, Chelsea understands the concept of "community building" through social networking.  I knew EtsyMoms would benefit from a one-on-one with her!



1.  I first "met" you on Twitter and was extremely impressed with your successful use of Twitter, Flickr and FB as a way to promote and market your brand. Did you have a plan when you first set out?


I joined twitter in Dec 08, a month after starting my etsy shop. I joined after seeing people chat in the forums about twitter as a promo method. I was looking for any free way to get my shop noticed. At first, I was a bit shy, but soon I opened up. It took me a while to really reveal my "personality" - fearing that I might alienate customers with my sense of humor. 


2. You seem to have a huge appreciation for the principle of "edification", recognizing the talent of others rather than focusing solely on YOU! In return, you have developed a huge, amazingly loyal fanbase. Why has promoting others been so beneficial for you and your business?

First and foremost, I am a fan of handmade. I love nothing more than to search / look at handmade and indie stuff online. I spend lots of time looking at things every day, so I thought that I should start sharing my finds. I started paper*cakes finds as a side project in February 09 and it soon became my sole blogging focus.


I am so happy that people love what I find :) I am extremely passionate about the handmade/indie biz movement and I want to do everything I can to raise awareness of it. I find in life, when you give as much as you can to others, it returns to you tenfold. The same applies to helping others get their work noticed. sharing the work of others does not cut down your own. . What good is a huge following if you can't unite those listening and get them to do something GREAT?! Nothing makes me happier than passing on a lot of traffic or even sales to artisans. 

3. What would you suggest for someone who is experiencing social media overload? Do you ever experience this? Have you been succesful at simplifying your social networking experience?



Hmmm... social media overload... I have no answers for that one! lol :) And yes, I do experience it - boy do I ever! Sometimes I just want to run away from the computer for a few weeks. I just try my very best to stay on top of it and keep things uncluttered, but my internet presence grew beyond me quite a while ago. I have something like 500 unread facebook messages right now, lol. I feel bad that I cannot respond to everything and that I do get behind my monster inboxes at times, but my family comes first. I think (hope) people are understanding of that. The effect on my real life has been... interesting. 

4.  As a mom of 2 small children I'm sure you can relate to a lot of our moms who struggle with getting the most mileage our of their limited online time, how do you manage this?



As a mom, I struggle with time in general, not just online time. I just never seen to have enough - It is the most precious resource. I spend a lot of time online while sitting and feeding my baby these days, and I do most of my blogging at night. I am trying to be better about scheduling posts in advance and scheduling some tweets. I try so hard to not be staring at the computer all day and giving my kids one on one time instead but at times it is a struggle to find the balance. I have no cell phone, but I am hoping to get an iphone in April so I can manage things on the go. 

5. For those wanting to venture into the world of Twitter, FB or Flickr, what would you say to them is most important about content? Would you say that it is important to share personal but not private information in addition to news about their business?



My advice for anyone interested in marketing themselves online through social media is - be yourself, and be patient. It took me a year to build my following to 12,000 people and in the second year I grew to 15,000. Social media is give and take - it is a relationship. Many people do not understand this, and this is why they fail. I converse, I remember people. I am genuinely interested in their stories. Many people make the mistake of just posting links on twitter - while many DO like to look at links, they need to be invested in you somehow to want to click what you share on a regular basis, and you need to make your content valuable to your followers. It is extremely important to bring a little / lot of your SELF to social media. If you are unwilling to do this, you will not succeed. That being said, you don't need to share your entire life - I do share a lot but there is also a lot I keep private. It helps that I just don't give a crap about what people think!
 

My name is Chelsea and I am a mom of two sweet boys, ages 3 years and 5 months. I live in Charlottetown, Prince Edward Island (Canada). I am obsessed with color and crafting and always have been. My formal "job" before I had children was a makeup artist. I am ultimately just a huge internet nerd, who likes painting shit. I like swearing, unicorns, and glitter, and vintage. My husband has told me I am like a dude in a fancy dress. My head is in the clouds. 


Find Chelsea here:
@papercakes


For an indepth article on branding, see EtsyMom BabySwank's guest post on Handemadeology, here!

Are you loving our series so far?  Great!!!  We've extended it one more week!  Join us next Wednesday for a special audio chat with DIY Lifestyle and Culture Expert, Tara Gentile.

Monday, February 21, 2011

Marvelous Mom!

Come, join us and get to know Meg of Beachside Treasures.


 
Tell us about yourself

My name is Meg and I'm a stay at home mom of an adorably mischievous 3year old named Connor Maddox.  I have a wonderful husband who owns his own business as well and supports me fully with my little business venture.  I'm also a huge Florida Gator fan, Disney freak, and a Halloween junkie (where most people's attics are stuffed with Christmas decorations, mine are Halloween...it scares my husband a bit).

What makes you unique?

I don't really know how unique I am.  I do have a sick sense of humor, am not really girly girl, and don't wear jewelry...which I guess makes me unique since how many jewelers don't wear jewelry! Let me rephrase, I never wore jewelry or bought jewelry until now.  Now I wear it to try to showcase my pieces, since the best way to sell your product is to put it out there in the real world.

What do you love about kids?
Before I was a SAHM, I worked with kids, and also with adults.  I preferred working with kids b/c at least they had an excuse for their tantrums and behaviors.  What I love most about my son is his sense of humor.  He has had a huge (evil) grin on his face since the day he was born.  Add to this his impeccable timing, grasp of sarcasm, and big brown eyes (which allow him to get away with things), I get to spend most of my days in hysterics.

What are you currently doing besides your shop crafts?
Other than my jewelry, I am a huge crafter.  I actually started my business venture selling pre-made scrapbooks, scrap booking items, scrapbook boxes and other crafty things.  Then I found I had some skills making jewelry (or so I've been told) and started a new business, butI still love creating my scrapbooks for my own enjoyment!  I also love baking, and the past year have gotten sucked into the world of making over the top cakes and cupcakes (so far made Mickey mouse clubhouse cake, toy story bed cake, a guitar cake, a tie dyed cake, and cheeseburger cupcakes).

What is the link to your etsy shop?
I also started a mommy based blog www.workingmommyisredundant.blogspot.com where I post recipes, funny stories, family crafts, giveaways, etc.

What do you offer in your etsy shop?
Handmade beaded jewelry using swarovski and Czech glass crystals, semi precious gemstones, glass beads, and a variety of metals.


Where do you create?
Since we've been trying to sell our house for 2 years (trying to get closer to family and the beach) I have to keep the house ready to show at all times.  So everything is in containers in my garage, and whenever I need to create, I have to lug it all in, spread it out wherever I can, and put it all back at the end of the night.  I so can't wait to move and have a dedicated space again!

Where do you find your inspiration?
I grew up with a mother who was constantly crafting. She used to make all sorts of things including beaded flowers, and I would help.  Now she is constantly helping me by finding new stones, giving her opinions on whether a design works, and mostly that all important emotional support.

How did you get started in your current line of business?
I started my jewelry enterprise when I was helping my mom make some badge holders for her coworkers.  Once I learned how to close a piece, I started trying designing things myself and it just took off.


How do you promote your business?
I have my own website outside of Etsy, I do a bunch of craft shows, have become an active member in some Etsy teams, and also constantly am posting things on Facebook, Twitter & Tumblr (although I'm still working on figuring the last two out).

What is one of the most important lessons you've learned since starting your business?
The importance of networking is something I wish I knew about a couple years ago.  Meeting other crafters at shows and online has given me a wealth of knowledge, and I am so very thankful for everything they have shared.  I have learned all sorts of great tips on making my shop look better, what suppliers are good, etc.  Plus, I have made so many new friends in such a short period of time!
What advice would you give someone just starting out?
Get to know your fellow crafters.  Surprisingly, most will share all sorts of secrets and will help you out.  Also, take a little time to learn some photo tricks.  It's amazing the difference in my photos from when I started till now, and I'm still learning and improving them.  And as we all know, photos are your first impression, therefore extremely important!


What are some of your favorite online shops, both etsy and non-etsy?
On Etsy, I love the Bitsy Beau and Up On The Roof Farm.  Off, I found this amazing little company on Facebook called Spirited Sweets that makes cakes in canning jars. Too cool!  I also love Disney Family...I got a great app for my iPad that gives me tons of crafts to do with my son.

Friday, February 18, 2011

EtsyMom Team Newsletter: Issue 5 - February



Happy February to all! We’re so excited to be putting out another fabulous newsletter this month. Some things you should check out this month include the “Navigating the Waters of Social Media” blog series and the team chat threads on the Etsy team page. Remember, the team page is used as a public social stomping ground mostly and is not moderated by the team leaders on a regular basis. All team announcements and information will continue to be posted to our private forums on socialgo. But have fun on the Etsy team page!

We are thrilled to welcome the following group of women to our team. They joined between January 17th and February 16th (if I missed you, I apologize and please let me—Missie—know!). We have grown into quite a team—and with the number of members we currently have (over 500!), we could easily have some serious visibility in the Etsy community. So step on up and welcome these beautiful women to the group!

mclaughlindesigns * LovelyFitzgerald * EpiphanysCorner * ContinentalKnitter * amandaraek * underduck * MadeByAPrincess * lolajaes * juneatnoon * MadalineJane * apple n amos * SewSeaminglySassy * lilliannelee * UrbanTot * madebylovinghands * lovelyflower * Sewsupercute2010 * AnalisaRose * 3FunkyGirls * MamaTita * prettyprettybaby * beckorama * TaffieWishes * paolinajewellry * missmerryweather * OurLittleOnes * spoiledbratdesignz * BijouBabyBoutique * faithwithroses * StoryTimeDesigns * DaisiesAndDamsels * ForMySweetDaughter * RoseTreeOriginals * 2nifty * 3sweetpeasjewelry * AstersInAugust * BrooklynEllaCouture * Baby2BigKid * peaceloveowls * LuckySparrowJewelry * Babybuttontops * MaiseysDaiseys * darlingdesignsbytng * CobbledStone * cherlynl * invitingmoments * PeepiesBoutique * MomentsInTimeDigital * KendrasKreations * MaiseysDaiseys * maureencracknell * Idarose * TNTees * Leapkahian * sageandkai * OhOliveOrganics * LookingGlassSelf * rubyblueinc * NotyBaby * NatesMommyMadeIt * uniquescrapdesigns * AdelleRose * TuTuRifficDresses * Erica Designs




Happy Birthday to you. Happy Birthday to you! Happy birthday dear awesome EtsyMom team members……….HAPPY BIRTHDAY TO YOU!!! Check it out—the following moms are celebrating a birthday between February 17th and March 16th. Are you not listed but should be? Update your profile on the socialgo site and send Missie a message!


February 17th - 28th
faithwithroses
AllYouNeedDesigns
katekatenyc
PeaceLoveandKids
OhioCrochetLady
RedWindmillDesigns
NoniBam
Shanna
prettyprettybaby















2/19
2/20
2/22
2/22
2/23
2/23
2/24
2/26
2/28
















March 1st - 16th
LetterMeThis
OakStreetOriginals
lemonlizard
CT2Designs
Sunkissedfaces
tweetheartwallart
nellaannedesigns
2SproutsStitchery
AngelLeighDesigns
darlingdesignsbytng
hotlavaclothing
CuteePat
HandmadeWhimzy
deslynnwdesigns
MoxieAndMischief
heatheregley
BijouBabyBoutique
boujiandnouna
Design4Generations
TheCountryChic
LillyanLou

3/1
3/2
3/3
3/3
3/3
3/3
3/5
3/6
3/7
3/8
3/9
3/9
3/10
3/14
3/14
3/14
3/14
3/15
3/16
3/16
3/16



Special Events
By Meagan (babyswank)


Thanks to all of you who participated and supported the team during the Valentine's Day Treasure Hunt Event! We had an amazing turn-out. Of everyone that entered, 11 lucky individuals found all of the hidden icons, which entered them into the drawing for prizes.



And the winners are…



Congratulations!!! The three of you will soon receive an email that you will need to reply to within 48 hours to receive your prize package.

We received more than one request to host another Treasure Hunt. Is this something you’re interested in seeing? Leave a comment and let us know!

We also want to encourage your continued participation in our mini blog series: Navigating the Waters of Social Media. We're almost finished with the four-part series. So far we've covered the topics of the Etsy Forums, Facebook, and Twitter. There's one more part left, and trust me, you don't want to miss this one! Stay tuned for it next Wednesday right here on the EtsyMom Blog!

Here's a heads-up on the next team event.

We'll be hosting a charitable auction for a fellow long-standing team member who is in need of some help. The event is still in the planning stage, but we'll post the full details very soon. Keep checking back with the blog and on socialgo to ensure you don't miss anything.

Here's the gist: team members will donate an item of their choice. The items will then be auctioned off, and the money from the auction will go to benefit this mom. So come on! Let's all work together and generously support our fellow team member.



EtsyMom Curator Award

By Jennifer (lavenderave)


Thank you to all who participated in the EMCA this last month! Altogether, 36 EtsyMom treasuries were made!

congratulations to Meg of Beachside Treasures!
Meg takes first place with 12 treasuries.

2nd Place goes to Lucky Sparrow Jewelry with 5 treasuries.

A special thank you to our sponsors: Baby Swank, Bitsy Beau, and Homemade by Amanda!

EMCA for February 15th through March 14th is now open. Let's see if we can make 50 treasuries this month!

Also, look for an announcement soon in the forum regarding some changes to our awards system.


Etsy Tips
Promoting Your Shop without Breaking the Bank
By Jenny (louloututu)

So you have opened your shop and have items ready to sell, but now you need people to look at them and buy them!Check out these quick, easy, and often free ways to improve your advertising and bring attention to your shop!

1. Share your new shop with family and friends.Send them an email with the link and ask them to forward it if they like what they see.You could also consider a referral bonus system if it fits into your budget.

2. Add your Etsy shop name and a link to your email signature.

3. Consider starting a blog about your shop and your craft.You can blog about techniques, new listings, or other shops that catch your eye. Many sites offer free blogs, such as Blogger.

4. Make friends with other Etsy shops.Join in on the forums or join a team.The occasional visit to an Etsy chat room might also stir up some interest.

5. Keep business cards on hand.You never know when you are going to run into your next customer. Check out vistaprint.com and moo.com for free business card specials.

6. Get involved in your local community crafting groups (i.e., local craft bazaars, church fundraisers, school events). Locally built connections can form a great base clientele for any growing business.

7. If possible, wear, display, or use your own product or have someone do it for you.I have been stopped in the grocery store and asked where my tie-dyed tights came from. I was able to quickly produce a business card, and a sale was made right on the spot. You are your own free advertising!

8. If you do have an advertising budget, consider sites like ProjectWonderful.com, which allows you to develop an advertising campaign based on your craft and your budget.

Lastly, make sure that you are using Web analytics to track all of your efforts. Etsy offers information and instructions on how to set up and use analytics.
Good luck and happy promoting!



Tutorial
How to Host a Craft Home Party
By Maite (TamsyTrends)

A craft home party provides another great opportunity to promote your business and sell your products; it is a concept that made Tupperware® a household name, after all. It's also a fairly inexpensive way to advertise, and it even allows you to do a little market research. While selling at a home party, you get to interact with potential customers and learn their preferences, their likes and dislikes. You can identify and narrow down your target market by noticing who buys and who does not buy your products during the party.

Types of Craft Home Parties

1. Formal Party
At this party, guests arrive at an appointed time and you make a simple presentation of your products. After the presentation or demo, you can offer samples and accept orders. This type of party works best when you have products that lend themselves well to demonstrations, such as bath and beauty items, cosmetics, or food.

2. Open House Party
This is one of my favorite type of craft parties to go to. It has a more informal setting and allows for more conversation with potential customers. Instead of giving a formal presentation, your products are simply displayed all around your host’s home. Guests may arrive at various times during the open house, look at the displays at their leisure, and socialize with others. This type of party works well when you have products that don’t really need demonstrations, such as jewelry, clothing, or housewares.

3. Teaching Home Party
This is similar to a formal party in that you also provide a demonstration. Here, however, you teach your guests a certain craft and they leave with a product they created. Guests usually pay a nominal fee to attend (for materials and your time). This type of party works well when your craft uses portable and fairly inexpensive tools and materials, such as scrapbooking, card making, and beading. At the end of the party, you may also offer to sell “craft kits” to the guests so they can continue practicing what they have learned.

Preparing for Your Craft Home Party

1. Venue
When deciding on a venue for a party, you have two choices: you can either host the party yourself in your own home, or you can find one of your friends or relatives to host a party for you. For the latter, your friend or relative offers her house as the venue and you, in turn, provide the hostess with a percentage of the sales and/or a gift bag filled with “freebie” items or product samples.

2. Invitations
Whether you are hosting your own party or having it at a friend’s house, make sure you decide on the number of guests before sending out the invitations. You will also need to ensure you have enough room at the venue for the number of people invited. In the case of a teaching party, you will need to know how many tools and materials you need to purchase.

For an informal party where guests can come and go, you might be able to invite more people. If this is the case, make sure your invitations state that guests may bring friends. The more the merrier, and don’t we always tend to spend more when we are with friends?

Make sure your invitations, whether printed out or sent via email, contain all the information your guests need to know—date, time, host’s contact information, and if they need to arrive on time or if they can come and go at any time. Also include information on the forms of payment you will be accepting for purchases (cash, check, or credit card).

Ask guests to RSVP but remember that not all who confirmed will be able to come, and there might be guests who come but did not RSVP.

For teaching parties, it might be a good idea to include with the invitation a photo of the craft you will be working on at the party. Also indicate how much guests will have to pay for materials.
Make sure to also include your Etsy address so guests can check out your products beforehand if they want to.

3. Products
Identify which products you will display or present during the craft party. Bring more than you plan to display so you can replenish when needed.

For a teaching party, practice creating and teaching your craft beforehand. Also make sure you have a sample “finished product” to show your guests during the party.

For a formal or informal party, decide how you will display your products. Are you going to group them by type? By price range? By color? If you are selling jewelry or clothing, also make sure you have a mirror or a designated dressing room at the venue.

Prices should be clearly marked for each and every product.

4. Check Out
It is a good idea to have a designated check out area at the venue. Especially in an informal setting, guests need to know where to go once they are ready to purchase. Stock the checkout area with gift bags, tissues, business cards, and any other packaging materials you need for your products.

5. Miscellaneous
It is a party after all, so plan to provide guests with some snacks and drinks. For an informal party, you can play some festive music as well, but keep it low so as not to interfere with conversations.

You don’t need to be the only seller at a party—you can always team up with other sellers for more fun and more guests. For example, if you sell kids’ clothing, you can team up with a cupcake or cookie seller and have a little kids’ craft party. Invite parents as well as kids, then teach the kids a simple craft while moms browse the clothes and enjoy cupcakes or cookies for snacks.

Last but not the least, relax and have fun at the party. As moms, we rarely get to go out and have fun with grown ups. What better way to do it than at a venue that can help grow your business as well!



Ask Me Anything
By Cara (lettermethis)

Question: My three year old does not want to go to sleep. He will get out of bed at least ten times before actually going to sleep. Any advice on how to keep my little guy's head on his pillow?!

Answer: Oh dear. Not an easy question. I have a three-year-old boy as well,and I've decided parenting a three-year-old boy is about the same as banging your head against a wall over and over again. According to the "experts,"the key is to maintain a consistent routine: bathtime, then milk, then teethbrushing, then two stories, and your child will automatically fall into some sort of coma. Sounds good, huh? And easy, right? And totally wrong. As well as not realistic for most of us.

At my house, for example, we don’t do baths nightly. Because who has the time? When he is older and stinky, sure, I will make the time, but right now, we don’t. He hasn’t started smelling like a sweaty dog yet, so I think we're fine. Luckily, my son has always been a good sleeper (thank God). He is, however, difficult, as only preschool age kids can be, and by bedtime, I am DONE. At three years of age, children become scared of everything. We tried a stuffed animal, but that didn't work for us (though it might be an option for you). So we remedied this the only way we could figure out how: by sending our beloved Golden Retriever to sleep with him. This has really helped us. Now, our son won’t sleep without her, and we have to watch her sulk. Every.Single. Night.

At our house, our bedtime routine has become: milk, brush teeth, read a story, snuggle time for a bit while my son twirls my hair, and then we bring in the ringer—Mabel. If you have a pet that you feel comfortable letting sleep with your child, consider giving it a try. If you don’t have a pet, I don't suggest getting one just for this purpose. Potty training a dog when you finally have your kid potty trained sounds horrible, and more importantly, puppies don’t have the temperament to be left alone with young children. If you have an older child that would entertain the idea of sharing a room with the younger sibling at night, that would work. A young child's fears at this age, along with the combination of a vibrant imagination, leads to a complicated combination.They will grow out of it. I think. :)

If you have a question about business, life, love, or the pursuit of happiness please email me at: lettermethis@yahoo.com.

Disclaimer: Advice given within this column is not done so by a professional. Any advice given should be considered subjective and within the spirit of friends offering help and information.



EtsyMom Featured Seller:
Jewelicide Jewelry


This month’s featured seller is Mercella from Jewelicide Jewelry.



Tell us about yourself.
My name is Mercella. I'm originally from Connecticut but I currently live in the suburbs of Atlanta, Georgia. I majored in economics but my true passion is designing jewelry.

What do you create in your Etsy shop?
I create unique gemstone jewelry.



How did you get started in your line of business?
I started my business in 2000 at the age of 12 by making beaded jewelry and selling it at my mom's job. In 2006, I decided to start selling on Etsy and in boutiques.I started my Etsy shop because I felt that it was the next step for my jewelry business. I heard that Etsy had a great community where I could get criticism and feedback. It also received traffic from people that appreciate handmade goods.

Where to you get your inspiration?
My inspiration for Jewelicide comes from many different things such as the changes in the seasons, the flowers in my front yard, and my travels to various countries. I am also inspired by trying to find that perfect piece of jewelry for the right outfit.



What's your favorite item in your shop at the moment?
Right now, my amazonite and pearl earrings are my favorite. I just think they are elegant.

Where do you promote your work?
I promote Jewelicide through word of mouth, twitter, and my Facebook fanpage.

What's one of the most important lessons you've learned since starting your Etsy shop?
One thing I've learned since starting my business is to price my items appropriately. It's important not to undervalue your work.



What advice would you give to someone starting out?
If someone is just starting out, I would advise them to communicate with other artists in their field for tips and to tell everyone about their work. Word of mouth really helps.

Where can you be found online?
Cute and Kitschy jewelry shop: allysin.etsy.com
Jewelry supply shop: plurfection.etsy.com
Facebook fanpage: www.facebook.com/jewelicidejewelry




Once again, you have made this month an amazing one. Comments or questions? Send an email to sykin.at.etsy@gmail.com or allyouneeddesigns@gmail.com, or leave them here. Thank you for making this such an amazing team!

Missie, Heather, and the rest of the Newsletter Committee

Wednesday, February 16, 2011

Grow Your Business with Social Media: The Ins and Outs of Twitter


I knew I'd love hearing what our next featured guest blogger had to say when I first read the announcement for Platipuses, her Etsy shop: -Curvy hoes ♥ killer clothes.- Plats graciously took a little time off from sewing to share what she's learned about building her social network on Twitter. We asked her to talk about how she got started on twitter, ways to gain new followers and tips for those just venturing into the "Twitterverse".


To sell anything on Etsy, I feel like you have to be pretty well known in the crafting world, or you have to really know how to market yourself, and get the word out about who you are and what you do. One of the more popular places to do this is Twitter- of course!

I first started on Twitter just to keep in contact with some of my DIY friends, but it didn’t take long before I had a couple hundred followers. When you first start with it, it’s easy to get discouraged and not know what to tweet about, but that goes away. Reading other people’s tweets, you get the hang of how to word things to keep it within 140 characters. You can post about anything, too! It’s nice as a follower of other sellers, to read their tweets about life, not just about what they sold that day, or an upcoming sale. I try to vary my tweets, some about my items, and then lots of other, funny things.


A lot of sellers like to help others out by doing “Follow Fridays” with all of their Etsy friends. I’ve gotten a lot of followers from that, maybe even most of my followers. To really get featured in #ff’s [as they are tagged on Twitter] you also have to #ff others. Start following your favorite Etsians, and on Fridays do some #FF @SellersTwitterName and give them a shout-out. They may do the same for you! Give a little, get a little. Another good way to get followers, is to search for similar interests. For example, I make plus size clothing, so I search “Plus Size” in the search bar, to get other people tweeting about the same thing. No, not all the people are saying the same things about it as me, but it’s worth it to add the ones that are. Sometimes I just go to a random Twitter page, and click through the people they follow and add people I find interesting. Just go for it!

You don’t have to only follow people that sell on Etsy, either. Some of my favorite people to follow are famous people. Conan O’Brien and Michael Ian Black have some of the funniest Tweets out there. I retweet a lot of their posts. Retweeting is a really neat way to share people’s posts too. Even if your friends aren’t following the person you retweet, they can see what they are saying. Sometimes, I find myself wishing Facebook had that option.


Twitter can only get you so far, however. Some other great networking sites for Etsy sellers are Facebook, Tumblr, LiveJournal… MySpace used to be a good one, now it’s just the internet’s abandoned amusement park. I like Facebook the best because you can make a fan page for just your Etsy business. I don’t muck that up with the personal stuff on my main page. Twitter is fast and easy though, you don’t have to worry about uploading pictures, videos, and all that. You can just say what you want and have it out there. The easiest way to get followers is to follow a lot of people that like what you like, and do what you do. And after that, it’s easy-peasy.


My name is Christi, but most everyone knows me as Plats. “I supply curvy hoes with killer clothes!” It’s important to me that us bigger girls can look and feel just as hot as the skinny ladies. It’s annoying to me that all the “Plus Size” sections in the stores are full of clothing only eighty year-olds would find fashionable. I started selling my items after I graduated from high-school, it seemed like an easy way to make money… But it took a lot more work and effort that I thought it would. Totally worth it in the end though. Some of the most fun things to make are the hoodies. Especially the He-Man hoodies, I love them. Actually, anything nerdy is my favorite. He-he. I am a huge super-hero fan. Super heroes and Elliott smith are my favorite things ever. I also adore kitties and photography. Annnd sewing. :]"


You can connect with Plats here:
Etsy: platipuses.etsy.com Facebook: www.facebook.com/PlatipusesDIY Twitter: twitter.com/platipuses


Join us next week for a double feature!! Chelsea Ling, of Papercakesfinds fame, and the highly sought after DIY culture expert and editor at Scoutie Girl, Tara Gentile, for their unique perspective on using social media to build your business.

Wednesday, February 9, 2011

EtsyMom Treasure Hunt

The hunt is almost done - have you found all of the icons? Don't forget to send in your entries by Monday!! Anyone can enter and win - not just team members, not just moms, not just etsy folk. Tell your friends!

EtsyMom Treasure Hunt Rules & Entry

Sunday, February 6, 2011

Grow Your Business With Social Media: Marketing with Facebook




I first connected with our next blogger, Melissa Lopez, via Twitter, but we've really developed a friendship through our Facebook fan pages. I look forward to her almost daily morning greetings (and when she'll be gone for awhile, she always lets her fans know!); chatting about our work or family and pictures of her latest one-of-a-kind, gorgeous creations. She graciously agreed to share what she's learned about marketing her Etsy shop, WhimsyPics, on Facebook:

Most of us are familiar with Facebook. It has been steadily gaining momentum since its inception in 2004, and in 2010 surpassed Google as the most visited website. Given those statistics, it’s no wonder Facebook has become an essential tool for any business.If you’ve ever visited the Etsy forums, you know they can be a fountain of very useful information. It was there that I first read about Facebook fan pages and decided to give it a try. It was FREE, what could it hurt to try, right? So I set up my page sometime in mid-2008. And there it sat. For a long time. Unloved, Untended and Completely Stagnant. The only fans (they weren’t ‘likers’ back then) were my family and a handful of friends. So, I joined in on every ‘link love’ Etsy thread I could find and gained a few more followers that way. Essentially, you ‘like’ someone’s page and they’ll ‘like’ you back. And it works! Once I built up a few fans (300 or so), I scaled back on the ‘link love’. I currently have 670ish followers on my fan page and here are some of the things I’ve learned along the way:


Keep your business page separate from your personal page. I know a lot of people use their personal page for their business – I just don’t think that’s a good idea. Yes, your business page is reflective of you and your personality but there should be a more professional tone to it. Your customer’s don’t really need to know that you were up all night cleaning your kid’s puke off the bathroom floor. Or that you’re fighting with your spouse. Or how much you hate xyz. How uncomfortable is it when you walk into a store and the sales person is making completely inappropriate conversation? Exactly. So, leave the drama for your friends and family who love you and will put up with it and understand the tone in which it was intended, and keep your business page professional.


Promote your business page. Every time you send out an email or post in a forum (with a signature), or even in your profile pages on Etsy and on Facebook, you have a unique opportunity to tell someone about your business page. A simple signature with a link to your page will put your business in front of someone - a potential new fan. Every time that email gets forwarded or your comment is read or your profile is visited, someone is seeing your business page link. And when they become a fan all of their friends see it. And they become fans. Because you rock. Super easy and FREE. You can also link your fan page to your twitter account. I’m not a big twitter user. I only have so much time to spend on social media. But if you link your accounts, your updates will automatically post to your twitter account. Don’t forget to post links to your Flickr, blog and Etsy shop, too!


Read and learn. I’m not computer savvy. And, while I love to read, I’m more of a hands-on learner. There’s a lot of info to be garnered from the help pages on Facebook and the Etsy forums on how to use your business page to its full potential. Take a look at other business pages and see how they run theirs. I’ve modeled my updates and discussions after pages I enjoy reading – always making them my own. I’ve found the best way to learn something is to try it. Don’t be afraid to play around with your settings and statuses to find out what works best for YOU and your business.


Limit your time on Facebook. Don’t laugh. It can be done (though I’m still working on it). Facebook can be a timesuck. I know. And it’s so easy to start browsing and reading and playing games and catching up with friends when, really, we should be creating, listing and promoting. Set a schedule for yourself and TRY to stick to it. We’re moms with kids & homes & spouses/SOs to take care of; I get it. Mornings in my house are a little chaotic until my big boy gets dropped off at school. Then I come home, settle the little one down with her toys or on her easel and sit at the computer. I try to spend a total of 30 minutes catching up, commenting on other pages and updating my page status. Usually it’s a quick good morning, sometimes a question to get a discussion started and sometimes it’s just letting my ‘likers’ know what I’m working on. If I happen to complete a project or get something listed, I may post again throughout the day. I try not to inundate my page with new listings or strictly promotional updates; just enough so that my page pops up every now and then and they don’t forget about me.


Rules of Etiquette/Dos & Don’ts. There are no hard & fast rules for your fan page; it’s mostly a matter of opinion and a little common sense. Don’t flood your fans with pages of ‘just listed’s. Don’t neglect your page. Don’t be controversial (unless that’s the essence of your business). Your goal is to appeal to the most people. Don’t be rude. Don’t spam other people’s pages. If you have a relevant comment or link to share, by all means do so. But don’t just comment with a link to your shop/page on some random/unrelated discussion. Do update daily. Being consistent will help build your following. Do encourage discussions/chats. Do ask questions about safe subjects (weather, projects, ideas, etc.). Do post things you’re working on. Do post things you love. Do post things you think your fans might like. Do listen. Your customers might be saying something you need to hear – an idea for a product, or something they really didn’t like. I’m a fan of over 1000 pages, though most of them are not active. The Pine Cone Tea Cup, Glue Dots, Paper Crafts Magazine are a few of my ‘inspirations’ as far as discussions go. I love how friendly they are, how they always ask questions to engage and interact with their fans. Facebook has brought me business I wouldn’t have gotten otherwise from people who are unfamiliar (or uncomfortable) with Etsy. It’s connected me with customers, potential customers and fans in a way that no other outlet can and for that I am grateful. I find myself always looking for businesses I’ve visited or heard of on Facebook and I’m always disappointed when there isn’t a fan page. Don’t be that business. With a little planning and very little effort, Facebook can help your business grow and introduce you to a whole world of new potential customers. If you have any specific questions or would like to discuss anything further, you can find me on my fan page www.facebook.com/WhimsyPicsFans. (See how I did that? Linked my page and you saw it!) Or just write me WhimsyPics@yahoo.com.


Ready to start your own fanpage? You might find the tutorial in our first team newsletter helpful: http://etsymom.blogspot.com/search/label/newsletter?updated-max=2010-11-17T14%3A38%3A00-05%3A00&max-results=20


Melissa is a SAHM to her son Ethan and daughter Ava. She's married to a wonderfully supportive man who encourages her daily to do what she loves. She started scrapbooking in 2004 when my son was born prematurely. During his 2-months hospital stay, she started making little books to send friends and family announcing his arrival. She had no idea she was scrapbooking!

Fast forward 6 years and this hobby-turned-passion has evolved from scrapbooking to include altered art and other forms of paper crafting. She absolutely LOVEs what she does and she hopes it shows.
Join us next week for the "Ins and Outs of Twitter" with Plats from Platipuses.

Wednesday, February 2, 2011

Grow Your Business with Social Media: Etsy Forums




Since the social networking craze began, many small business owners have gone from dabbling on Twitter, broadcast marketing on Facebook, and posting a few pictures on Flickr and internet forums to amassing hundreds, if not thousands of followers on these networks.

Yet, they've accomplished so much more than just attracting a big following; they've figured out who their target audience is and where they hang out, making it possible to grow a community which recognizes and loves their brand, mostly for FREE!

Let's face it, many small business owners, including EtsyMoms, want to get in on the game but are unsure of the "rules" or think they don't have time. So, we've invited 5 business women, most of whom sell on etsy and each successful in their own rites, to answer your questions if you're on the fence about adding social networking to your marketing plan.

Each Wednesday during February, our guest bloggers will cover a different aspect:

Feb 2nd - Intro and Etsy Forums - Meg Finn (Vintage Scraps)

Feb 9th - The ins and outs of Facebook- Melissa Lopez (WhimsyPics)

Feb 16th - Success with Twitter - Plats (Platipuses)

Feb 23rd - Multiple Social Networks -
Chelsea Ling (Papercakes) and Tara Gentile (ScoutieGirl)

Today's post focuses on becoming a greater part of the etsy community by engaging other shopowners and potential customers in the Etsy Forums. The questions pertain to etsy, but one can apply the principles to other business-related internet forums too.


Meet Meg Finn, owner of Vintage Scraps, the go-to etsy shop for retro, nostalgic paper goods. She happily shares the secrets of her success with others on the etsy forums. With over 1,465 sales in just 3 years, her recent forum thread, "Tweaks that Tripled My Takings", is often one of the most visited topics. Meg offered this insight to our readers :

When, why and how did you begin participating in the etsy forums?

I started participating in the forums as soon as I figured out what it was. I was asking questions and meeting people, and found the etsy community to be completely helpful.

How much time do you devote to the forums; has the amount increased or decreased over time and how do you fit that into your daily routine?

My time spent in the forums has dropped drastically, due to my business becoming extremely busy.

How has your forum participation affected your bottom line? Do you feel it is key to your business growth?

I don’t think I could have made my shop operate to its best potential without all the advice I found on the forums. The posts were such an easy to follow, concise and simplified collection of online business helps.

Some shop owners say they shy away from the forum because there is too much "negativity", have you experienced this and how do you get past it/work around it?

Like everyone else, I’m occasionally drawn to the “train wreck” posts, which can be harsh and negative, but they seem to be the small minority in comparison to the wealth of positive comments and posts.

What are some of your favorite forum questions to field?

I love the business topics, especially when I can answer questions that I remember having! I also know what it’s like to feel discouraged, so I really enjoy dropping a quick note of encouragement when I can.

Are there forum "rules of etiquette?"

I believe in a rule my sister taught me long ago: if it’s negative, don’t write it down! It’s true for letters and email as well as blogs. People are so often unnecessarily hurt by others taking advantage of the camouflage of a computer.

Do you use any other social media sites in conjunction with the forum?

Other than occasional blog or Facebook visit, I don’t spend much time online outside etsy.

What advice would you give to a new shop owner wanting to get the most mileage out of the Forums/in what area(s) of the Forum should they focus, especially if they have limited time?

The Business Topics and Site Help sections of the forums are loaded with amazing information, and I’ m constantly amazed at the time people are willing to give to other shop owners to help them succeed.

Meg is a self taught collage artist and vintage enthusiast, mother of three teens and one amazing husband. She is also a retreat and camp speaker, and a huge fan of everything etsy!

Join us next Wednesday, as Melissa Lopez, owner of WhimsyPics, addresses the "Ins and Outs of Marketing on Facebook".